Versand

NORGRIP Shipping Policy

Last updated: September 20, 2026

Thank you for shopping with NORGRIP. We aim to make your delivery experience simple, clear, and reliable.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high demand, processing times may occasionally take longer.

2. Shipping Destinations

NORGRIP currently ships to selected international markets, including Canada and New Zealand.

Availability may vary depending on your delivery address.

3. Shipping Costs

Any applicable shipping charges will be displayed clearly at checkout before payment is completed.

If free shipping is offered as part of a promotion or order offer, this will be shown during checkout.

4. Estimated Delivery Times

Estimated delivery times depend on the destination, shipping carrier, and local delivery conditions.

The estimated delivery timeframe shown during checkout is provided as a guide and is not a guaranteed delivery date.

Delays may occasionally occur because of:

• Customs processing
• Carrier delays
• Weather conditions
• Public holidays
• High-volume periods
• Incorrect or incomplete delivery information

5. Tracking Information

When tracking is available, customers will receive shipping confirmation and tracking information after the order has been dispatched.

Please allow some time for tracking information to become active after shipment.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at:

support@trynorgrip.com

We cannot guarantee that an address can be changed once an order has already been processed or shipped.

7. Customs, Duties and Taxes

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where such charges are not collected during checkout, they may be the responsibility of the customer.

NORGRIP does not control customs processing times or charges imposed by local authorities.

8. Delayed Orders

If your order has not arrived within the expected delivery period, please contact us at:

support@trynorgrip.com

We will review the available tracking information and help investigate the shipment.

9. Lost or Damaged Shipments

If your package appears to be lost or arrives damaged, contact us as soon as possible with your order number and any relevant photos or information.

We will review the situation and work with you toward an appropriate resolution.

10. Multiple Packages

In some cases, items from the same order may arrive separately.

If this occurs, you may receive separate tracking information for each shipment.

11. Contact

For shipping questions, please contact:

support@trynorgrip.com

Website:
trynorgrip.com