AGB

NORGRIP Terms of Service

Last updated: September 20, 2026

These Terms of Service (“Terms”) govern your use of trynorgrip.com (the “Site”) and your purchase of products from NORGRIP (“we”, “us”, or “our”).

By accessing our Site, placing an order, or using our services, you agree to these Terms.

1. Online Store Terms

By using this Site, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products or services for any unlawful purpose or in violation of applicable laws.

You must not transmit viruses, malware, or any harmful code through the Site.

2. Product Information

We aim to display product descriptions, images, colors, dimensions, and other information as accurately as possible.

However, slight variations may occur due to screen settings, manufacturing tolerances, photography, lighting, or production updates.

We reserve the right to update product information at any time.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock issues, or misuse of the Site.

If we cancel an order after payment has been collected, the relevant amount will be refunded.

4. Pricing and Payment

Prices are displayed in the currency shown on the Site and may change without prior notice.

Any applicable taxes, duties, shipping charges, or other fees will be shown where required during checkout.

Payment must be completed using an accepted payment method.

5. Shipping and Delivery

Shipping times shown on the Site are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by customs, carrier delays, weather, public holidays, address issues, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Please review that policy before making a purchase.

For return or refund questions, contact:

support@trynorgrip.com

7. Product Use

NORGRIP products are intended for general hand and grip training.

You are responsible for using the product appropriately and following any instructions provided.

Stop using the product if it becomes damaged or unsafe.

Nothing on the Site should be interpreted as medical advice.

If you have a medical condition, injury, pain, or concern about exercise or hand training, consider seeking advice from a qualified healthcare professional before use.

8. Personal Responsibility

Results may vary between individuals.

We do not guarantee specific strength, performance, health, or fitness outcomes.

You are responsible for selecting an appropriate resistance level and using the product within your own abilities.

9. Intellectual Property

All content on this Site, including branding, logos, graphics, images, text, product descriptions, layouts, and design elements, is owned by or licensed to NORGRIP unless otherwise stated.

You may not reproduce, distribute, copy, modify, or commercially use our content without written permission.

10. Third-Party Services

Our store may use third-party services such as Shopify, payment processors, shipping providers, analytics tools, advertising platforms, and other service providers.

Your use of those services may also be subject to their own terms and policies.

We are not responsible for third-party websites or services that we do not control.

11. Accuracy of Information

We try to keep the information on our Site accurate and current.

However, we do not guarantee that all information is always complete, error-free, or up to date.

We may correct errors or update information at any time.

12. Prohibited Uses

You may not use the Site:

• For unlawful or fraudulent purposes
• To violate intellectual property rights
• To harass, abuse, or harm others
• To submit false or misleading information
• To interfere with the security or operation of the Site
• To attempt unauthorized access to systems or accounts
• To distribute malicious code
• To misuse our services or content

13. Limitation of Liability

To the maximum extent permitted by applicable law, NORGRIP will not be liable for indirect, incidental, special, or consequential losses arising from use of the Site or products.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under applicable consumer protection laws.

14. Consumer Rights

These Terms do not limit any mandatory rights you may have under applicable consumer protection laws.

Customers in Canada, New Zealand, or other jurisdictions may have statutory rights that apply in addition to these Terms.

15. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Continued use of the Site after changes are posted means the updated Terms apply to future use.

17. Governing Law

These Terms are governed by the laws that apply to our business and your transaction, subject to any mandatory consumer protection rights in your country or region.

Nothing in this section limits legal rights that cannot be waived.

18. Contact Information

If you have questions about these Terms, contact:

support@trynorgrip.com

Website:
trynorgrip.com