Politique de confidentialité
NORGRIP Privacy Policy
Last updated: September 20, 2026
This Privacy Policy describes how NORGRIP (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from trynorgrip.com (the “Site”).
1. Personal Information We Collect
When you visit or use our Site, we may collect information such as:
• Your name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase information
• Payment-related information
• IP address
• Browser and device information
• Information about how you interact with our Site
• Customer service communications
Payment information is processed by our payment providers and is not stored directly by NORGRIP where the payment provider handles that information.
2. How We Use Your Information
We may use your personal information to:
• Process and deliver your orders
• Process payments and refunds
• Provide customer support
• Communicate with you about your order
• Prevent fraud and protect our store
• Improve our website, products, and customer experience
• Send marketing communications where you have consented or where permitted by law
• Comply with legal and regulatory obligations
3. Shopify
Our store is hosted by Shopify.
Shopify may process personal information in order to provide the ecommerce services that allow us to operate our store.
Your information may be processed by Shopify and its service providers in countries outside your own jurisdiction.
For more information about how Shopify handles personal information, please refer to Shopify’s own privacy documentation.
4. Service Providers
We may share personal information with trusted third-party providers that help us operate our business, including:
• Shopify
• Payment processors
• Shipping and fulfillment partners
• Analytics providers
• Advertising and marketing platforms
• Email and customer-support providers
• Fraud-prevention and security services
We only share information that is reasonably necessary for these providers to perform their services.
5. Cookies and Similar Technologies
Our Site may use cookies and similar technologies to:
• Keep the website functioning correctly
• Remember preferences
• Understand website traffic and customer behavior
• Measure advertising performance
• Improve the customer experience
Depending on your location, you may have the ability to manage or reject certain non-essential cookies.
6. Advertising and Analytics
We may use advertising and analytics services such as Meta, Google, TikTok, or similar platforms.
These services may collect information about your interaction with our Site in order to measure performance, understand customer behavior, and provide more relevant advertising where permitted by law.
7. Marketing Communications
If you subscribe to our marketing communications, we may send you promotional emails or other marketing messages.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to:
• Fulfill the purposes described in this policy
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Meet legal and regulatory requirements
9. Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain uses of your information
• Request information about how your data is used or shared
To exercise a privacy right, contact us at:
support@trynorgrip.com
We may need to verify your identity before completing certain requests.
10. International Customers
NORGRIP may serve customers in multiple countries, including Canada and New Zealand.
Your personal information may therefore be processed or stored outside the country where you live, including in locations where Shopify, payment processors, fulfillment partners, or other service providers operate.
Where required, we take reasonable steps to ensure personal information is handled appropriately.
11. Children’s Privacy
Our products and services are not intended for children to purchase independently.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information improperly, please contact us.
12. Security
We use reasonable administrative, technical, and organizational measures to help protect personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
13. Third-Party Links
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
The most recent version will always be posted on this page with the updated date.
15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact us at:
support@trynorgrip.com
Website:
trynorgrip.com