Politique de remboursement

NORGRIP Returns & Refunds Policy

90-Day Satisfaction Guarantee

We want you to feel confident choosing NORGRIP. If you are not satisfied with your purchase, you may contact us within 90 days of receiving your order to request a return or refund.

To start a return, please contact us at:

support@trynorgrip.com

Please do not send your order back before contacting us and receiving return instructions.

Return Eligibility

To qualify for a return:

• The request must be made within 90 days of delivery.
• The product must not be intentionally damaged, excessively worn, or misused.
• Proof of purchase or your order number may be required.

NORGRIP products may be opened and reasonably tested during the guarantee period.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at support@trynorgrip.com so we can review the issue and make it right.

Refunds

Once your return has been reviewed and approved, your refund will be issued to your original payment method.

Please allow your bank or payment provider additional time to process and post the refund.

Return Shipping

Return shipping costs may be the responsibility of the customer unless the product arrived damaged, defective, or incorrect.

Order Cancellations

If you need to cancel or change an order, contact us as soon as possible at support@trynorgrip.com. Once an order has been processed or shipped, we may not be able to cancel it.

Consumer Rights

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact

For questions about returns or refunds, contact us at:

support@trynorgrip.com